How to organize your channels and threads

One of the most important steps in getting your Twist in order is to arrange your Channels and Threads in a way that makes sense for your team.

If you’re just getting started, we recommend that you organize your channels by project team first.

Project-based channels

Creating a channel for a project team allows you to have a workspace for each working group in your organization. Teammates will easily be able to understand the channel setup and find other channels that might relate to their day-to-day work.

For instance, at Doist we have several channels for the various projects related to Twist. Our channels look like this.

You can see that each of these channels contains the project name Twist, the team name, such as Design and the color, in this case blue. The channels are grouped together and are visually recognizable from other projects.

When you create a new channel, it’s a good idea to let people know by posting an introductory thread where you explain the goals of the channel. After that, any team member can start threads on any topic and notify relevant team members. (See tips on naming threads below.)

As your team grows, it’s helpful to create a channel guide that explains how to create channels, naming conventions, and colors. It’ll help keep your company-wide Twist organized.

Team-based channels

You can also create channels based on specific teams within an organization. This gives each team a space to discuss ideas, share inspiration, or make smaller, one-off decisions. In short, anything that isn't connected to any specific project yet.

A few good examples might be channels for Design, Marketing, or Finance.

An idea that starts in a thread might turn into a project. At that point you can create a new project-based channel and move the original thread there to keep all the relevant information in one place. 

Topic-based channels

You can create channels based on a topic like Coding Best Practices, Languages, or Education.

Topic-based channels are useful for socializing or discussing a topic of broad interest to the team. Feel free to experiment with topic-based channels to see what works best for your team.

Time-based channels

You can create channels based on time, such as August Client Work, September Client Work or 1st Quarter Plans.

This is great if you are in a time sensitive workplace like an accounting firm. You can keep conversations completely separate for different time frames.

Client-based channels

If you are a client-facing organization, you have a few options on how to build channels so you can manage each of your clients. We recommend using the organize by project method.

For instance, if your client is named ABC, you could have channels like ABC Accounts, ABC Projects, and ABC Sales. You can choose red for their colors and they will show up together:

General Tips for Naming your Channels

  • Channels are listed alphabetically. This is good to keep in mind when determining how you’ll name your channels. You can use preceding words like Finance, or Client to group channels together.
  • If you organize your channels by time, you can precede the title with the timeframe for the project. For example, if you have a Q3 design project, the channel could be named Q3 | Design Project. That way, additional channels related to Q3 will show up together in alphabetical order.
  • You can organize your channel list further by color-coding. This is useful to help visually distinguish groups of channels. For instance, Doist’s Todoist channels are red and our Twist channels are blue. This makes it easy to find what you’re looking for at a quick glance.

Organizing your Threads

Once you’ve set up your channels, it’s time to get to work and start publishing threads. Here’s some basic information about threads, and some tips for naming your threads.

Tips for Naming your Threads

  • Keep important keywords near the start of the thread’s subject line. This makes it easy for users to understand the topic at a glance. It’s especially useful on mobile devices where titles are often shortened due to the limited screen size.
  • You can use [square brackets] as a way of distinguishing thread subjects. For example, at Doist, we use them when identifying whether a thread is about the [mac] version or the [windows] version of the Todoist app.
  • Go ahead and use emoji in thread titles. Especially useful when announcing a victory. 😀👏🎉

Also Read

Here are some other key articles about channels and threads in Twist.