How guests work in Twist

There are times when you need to invite guests to your Twist Team. Whether you’re working with independent contractors, agencies, third party collaborators or any type of temporary team member, Twist makes it simple to invite guests to your team.

Guests only have access to the channels you choose, which allows them to have conversations with the members in that channel and continue their work there.

Here are a few common questions and answers about what guests are able to see and do in your Twist:

What is a guest?

A guest is a member of your Twist who only has access to the specific channels to which they have been invited. They will not be able to view or join the rest of your team’s public channels.

Guests work well for collaborating with clients, contractors, or long-term external contacts.

Read more about all the roles and permissions in Twist.

What can a guest see?

A guest can only see the threads and comments that exist in the channel that they’ve been invited to.

However, guests can see everyone in your entire team using the Team tab, and can message anyone in your team using the Messages tab. We are currently redesigning this and it will most likely change in the future.

If you’re on the Unlimited plan, a guest can see all the content dating back to the creation of the channel.

If you are on the free plan, they can see all content in the channel for a month prior.

Which team members can a guest see?

A guest can see all the members in the entire team they’ve been invited to. We are currently redesigning this and it will most likely change in the future.

Who can guests send messages to? Who can they receive messages from?

Guests can send messages to anybody in your Twist team. Guests can also receive messages from anybody in your team. We are currently redesigning this and it will most likely change in the future.

Who can see guests?

Every team member in your Twist can see all the guests’ accounts in the Team section.

How many guests can I have on my account?

There's no limit on how many guests you can invite, whether you're on a free or Unlimited plan.

How much does it cost to have guests on my Twist team?

When you're using Twist’s free plan, all guests are free. When you're using the Unlimited plan, you pay for guests the same way you pay for members, to keep things simple.